Following the relaxing of Government guidelines we have decided to continue to exercise some restrictions in order to give our customers a confident safer environment. we will request visitors to the showroom to wear face masks and in turn we will continue to use them when dealing with you. In addition we will continue to ensure adequate space is available to customers by the use of social distance practice detailed below. Our revised hours  are now a permanent arrangement.

Open: Tuesday -Saturday 10.00 am - 17.30 hrs

Closed: Sundays and Mondays.

We are keen to welcome customers into the Tewkesbury showroom whist being certain that the risks are kept to the minimum making changes to our normal trading arrangements which are detailed below. This is in order to meet our assessment of the current Covid 19 situation.

Social distancing practices will be in required at the shop in order to protect customers and staff. We will limit customers in the shop by restricting each family unit to two people and allow a maximum number of two groups in the shop at any time. Movement will be restricted in the showroom in order to ensure reasonable distancing is preserved, this will be achieved with ‘stop and wait’ signage and floor markers for viewing the rugs from. For additional protection we recommend using hand sanitiser upon entry/exit this is located near the front door.

Lending service is resumed on a limited basis. One rug only may be borrowed at a time for a period not greater than 48 hours. This is to limit possible contamination.

Cleaning and repairs service is now available by prior agreement. The items can only be brought to us (wrapped and labelled) after receiving a quotation and instructions from the Jennings team.